🚨 WE’RE HIRING: Client Experience & Lead Management Officer
📍 Location: Lagos | Industry: Real Estate
We are a fast-paced real estate brand looking for a smart, responsive, and highly organized professional to manage our inbound client enquiries and lead pipeline. If you have excellent communication skills, love creating structure out of chaos, and understand that speed wins in property sales, we want you on our team.
🔹 What You’ll Do:
Serve as the first point of contact for clients via WhatsApp, DMs, and phone calls.
Qualify inbound leads and understand their property needs.
Meticulously track all leads and interactions in our CRM system.
Execute consistent follow-ups with prospects until conversion.
Identify and escalate hot, ready-to-buy leads to the Sales Manager.
Maintain a professional, helpful, and proactive brand voice in all client communications.
Assist with after-sales follow-up to ensure client satisfaction.
🔹 Who We’re Looking For:
Excellent command of written and spoken English.
Highly responsive with a strong sense of urgency and organization.
Tech-savvy and comfortable with Google Sheets, WhatsApp Business, and CRM tools.
Naturally customer-focused and proactive in solving problems.
Previous experience in real estate or customer service is a strong plus.
Must reside in Lagos and be ready for a hybrid/office role.
🔹 What You Get:
Competitive base salary with attractive, performance-based bonuses/commission.
A clear path for growth and promotion within a scaling real estate company.
Direct mentorship and hands-on exposure to high-value property transactions.
🔹 How to Apply:
Ready to seize this opportunity?
Please send your CV and a cover letter to Cherish@flinxrealtyltd.com and CC: Esther@flinxrealtyltd.com with the subject line: "Lead Management Officer Application"
