WANTED! The World's Most Driven Remote Operations Specialist
About Chore
Chore exists to kill admin so founders can "Chore No More" and build their dreams. We are the end of admin. We are the future. We are the better world for everyone.
We exist to make every startup in the world successful. The more startups that exist, survive and thrive, the better the world we all get to live in. We work behind the scenes to help our clients win.
We like efficiency. We geek out on checklists. We're transparent with each other and with our clients. We're professional, inclusive and autonomous, and we're building a culture that's trust-based, genuinely fun, and pushes each of us to keep learning.
Check out more of what we do here: www.hirechore.com
The Role
We're looking for a driven person to join our team of Operations Specialists - the main conduit through which all of our clients' back-office operations run, including Human Resources, Finance, Payroll and Compliance.
As an Operations Specialist, you work directly with US startup founders to project manage their most critical operational matters. You work alongside a Chief Chore Officer, who owns the relationship - you own the operations. In short: you're the point person who keeps the lights on.
These responsibilities are often tactical. But tactical doesn't mean thoughtless - and as you build trusted relationships with the founders you support, the work becomes strategic too. Our best Operations Specialists end up being the person a founder calls first.
Some Examples Of The Work We Do
Tactical responsibilities still require judgment and thoughtfulness - “can you work with our accountant to get taxes filed?” or “can you get this NDA out to a customer and coordinate if there are any issues?”
Work that gets genuinely strategic - e.g., “how should I think about compensation and benchmarks for my company?” We’ve seen this organically happen at times, when OPs have built a trusted relationship with clients.
Research and problem-solving for back-office edge cases. An unusual filing. A regulator with an unhelpful website. A vendor who's gone quiet. Something that has genuinely never come up before. You go and find the answer
Choosing tools and vendors, with the cost in mind. Our clients are early-stage and often bootstrapped. You research the options, compare them properly, and recommend what actually fits their budget - not the biggest name in the market. We expect you to know what things cost and to raise it before anyone asks you to.
Contributing to our knowledge base. Internal, client-facing, and public-facing. Every startup on earth reinvents the wheel on HR, Finance and Legal Ops, and it drives us crazy. We're building a reusable source of wisdom and best practice - and what you learn goes into it, so nobody has to solve the same problem twice.
Internal projects that make Chore stronger. SOPs, systems, dashboards, operational improvements - scoped, executed and delivered by you.
One note on scope: unlike an internal Chief of Staff, this role doesn't extend into bespoke areas like go-to-market, analytics or partnerships.
What We're Looking For
Required
3+ years of work experience that includes interfacing with clients or external parties. This is required, not preferred. What matters most is that you were the person responsible for outcomes, not a contributor to someone else's.
Strongly preferred
HR, Payroll, Finance or Compliance operations experience (We're not looking for a recruitment or sales background)
And you're probably a fit if…
You're a total geek for better processes - more standardisation, and reinventing things just enough to make them more efficient.
Ticking items off your list while thinking "how could I do this more efficiently?" brings a smile to your face. There's always more to do for clients, and you thrive on getting things done
You're obsessed with using AI and technology to work smarter - you don't wait to be told about a new tool, you've usually already tested it
You love building deep, trusting relationships with dynamic founders across many industries
You're smart, detail-oriented, a natural context-switcher, with GREAT communication skills
You have a deep dedication to client service and doing right by people - going above and beyond to make sure our clients love us
You can focus in stressful situations and prioritise almost automatically
You're open to giving and receiving feedback, up, down and sideways, using the Radical Candor method
You start solving before you start asking. When something breaks and there's nobody available, you get going. You escalate with a recommendation, not a question
You don't mind the unsexy part of running a startup - dealing with regulators (including waiting on hold forever for them to pick up), managing employee offboardings, and basically doing the "startup plumber" work. It might smell, but a strong back office is foundational to success
You want to join a passionate, fun and kind team for the long term (2+ years). This role might be a stepping stone, and we celebrate our team members' growth - but if you apply, our assumption is that you'd prefer a job you can see yourself in for several years over one you expect to leave within twelve months
Nice to have, not required
An understanding of bookkeeping, accounting, or early-stage startup finance
Comfort with ClickUp, Slack, Notion, and Google Suite
🎁 Why This Role Is Special
You will run real companies behind the scenes. Very few roles give you this much impact this early
You get ownership from day one. From the moment you start, you are running real systems for real companies - not shadowing or waiting to be handed responsibility
You get rare visibility. You'll see how multiple US startups actually operate behind the scenes. Operators almost never get this
You work with sharp, ambitious teammates who care deeply about doing things well
You will grow faster than you imagined - start by partnering with experienced Chief of Staffs
💵 Compensation & Logistics
Compensation. We believe in full transparency. Below is what we pay by market, with quarterly bonuses of up to 30% based on performance.
India - $12K USD/year
Africa - $10.4K USD/year
LATAM - $13K USD/year
Note: we do not negotiate as we believe it is biased against various groups and creates poor dynamics. Instead, we pay and promote based on performance and meeting clearly defined metrics.
Equity. All team members receive equity. Further grants are awarded based on performance and tenure.
Benefits (all eligible after you complete the 60-day probation period)
Up to $250/month WFH stipend
Up to $50/month wellness stipend
Location. We're remote-first and proud of it. If you're good with our compensation and US working hours, the world is yours.
Schedule. US business hours, Eastern or Pacific Time. This is mandatory and it can be challenging. If you can't consistently work EST or PST hours, this role won't be a good fit.
🦨 Read Before Applying
We believe in being upfront about the hard parts.
US hours are required and can be demanding. This may not be suitable for everyone
Remote work has real challenges. You need reliable WiFi, power backup, and a quiet workspace
High ambiguity. You must create structure, not wait for it
Extreme context-switching. You'll juggle multiple clients, internal stakeholders and projects at the same time
Feedback fluency. You must be comfortable giving and receiving feedback up, down and sideways
High ownership. Minimal hand-holding. You are expected to self-manage
Client-facing pressure. Founders move fast and expect clarity
60-day fully paid probation period. We want everyone to feel set up for success from day one. In your first 60 days, success looks like confidently owning and running core client workflows with minimal oversight and communicating proactively with clients and teammates.
If this energizes you rather than intimidates you, you're probably a great fit.
❤️ Our Values
Delight All Stakeholders. Make work feel easier, clearer and more thoughtful for clients, teammates and yourself
Meritocracy. We reward value created - not longevity
Experiment & Adapt. Try things, learn fast, improve continuously
Assume Good Intentions. Take feedback well. Fix things proactively. Be a force multiplier
📝 How to Apply [READ CAREFULLY]
Please read this section carefully - following the instructions is part of how we assess applications.
Your application has two parts. Both are required.
Step 1 - Record a short video
Record one video, no longer than 3 minutes, answering these two questions:
1. Why is this role not a good fit for most people, and why is it for you?
2. Pick something from the last three years that was yours to lead on your own - not something you supported someone else on. Tell us what you decided, who else was involved and what they did, and what it cost or saved.
A few notes:
Answer both questions in a single video (loom preferred)
We're not judging production quality - we want to hear how you think
We appreciate the use of AI. We don't want AI-generated answers (trust us, we can tell). Tell us your story, in your own words, please.
Step 2 - Submit the application form
(Only once your video is recorded
Form: https://levy.clickup.com/forms/42034173/f/182rzx-2152553/X00JSW8E6JY71N2O87
When sharing your resume, please name as follows: Firstname.Lastname.OS - Resume - for example, Jane.Doe.OS - Resume. PDF preferred.
What Happens Next
We move quickly, and we'd rather you know exactly what's coming:
We review your application and video - usually within a week
A 20-minute screening call, so we can get to know you
A paid case study - 1 to 2 hours of work, with 72 hours to complete it. You'll receive a payment for your time
Four interviews, to meet different team members including a Chief Chore Officer (30 mins), a current Operations Specialist (30 mins), our head of Client Operations (30 mins) and finally our CEO (15 mins)
Offer rollout
We aim to go from application to decision in around three weeks.
